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Microsoft Outlook courses

Microsoft Outlook

  Outlook Beginner Course

Course Description

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft Outlook to handle the emails and meeting invitations sent among employees.


In this course, you will explore the Outlook interface and when you are familiar with it, you will use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook's People workspace to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs.


Target Audience

Anyone that needs to work on Microsoft Office Outlook and perform daily tasks on it.

 

Prerequisites

To ensure success, students should be familiar with using personal computers, and should have experience using a keyboard and mouse. Students should be comfortable in the Windows 7 environment, and be able to use Windows 7 to manage information on their computers. Specific tasks the students should be able to perform include: launching and closing applications, navigating basic file structures, and managing files and folders. Before starting this course, students should have completed one or more of the following courses or possess the equivalent knowledge:

  • Windows 10 or later
  • Introduction to Basic Computing
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    Request a Private Course

    Hours are 08:30 to 16:00 unless specified otherwise

    Course Outline

    1. Get Started with Outlook

    • Navigate the Outlook Interface
    • Perform Basic Email Functions
    • Use Outlook Help

     

    2. Composing Messages

    • Create an Email Message
    • Check Spelling and Grammar
    • Format Message Content
    • Attach Files and Items
    • Enhance an Email Message
    • Manage Automatic Message Content

     

    3. Reading and Responding to Messages

    • Customise Reading Options
    • Work with Attachments
    • Manage Your Message Responses

     

    4. Managing Your Messages

    • Manage Messages Using Tags, Flags, and Commands
    • Organize Messages Using Folders

     

    5. Managing Your Calendar

    • View the Calendar
    • Manage Appointments
    • Manage Meetings
    • Print Your Calendar

     

    6. Managing Your Contacts

    • Create and Update Contacts
    • View and Organise Contacts

     

    7. Working With Tasks and Notes

    • Manage Tasks
    • Manage Notes

     

    8. Customising the Outlook Environment

    • Customise the Outlook Interface
    • Create and Manage Quick Steps

     

    Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.

      Outlook Advanced Course

    Course Description

    Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organisations, large or small, email is the preferred form of communicating information among employees.
    As email grew in popularity and use, most organisations found the need to implement a corporate mail management system such as Microsoft Outlook to handle the emails, meeting invitations, and other communications sent among employees.
    In this course, you will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management. You will use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others, and to record interactions you have with your colleagues. You will also share your workspaces with other users, and use Outlook data files to save and back up your important information.


     

    Target Audience

    This course is designed for experienced Outlook users who need to customise their environment, calendar and E-Mail messages to meet their specific requirements.

     

    Prerequisites

    Microsoft Outlook: Beginners training or equivalent working knowledge

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    Request a Private Course

    Hours are 08:30 to 16:00 unless specified otherwise

    Course Outline

    1. Configure Advanced Message Options

    • Insert Advanced Characters and Objects
    • Modify Message Settings, Properties, and Options
    • Use Automatic Replies

     

    2. Advanced Message Management

    • Sort Messages
    • Filter Messages
    • Organize Messages
    • Search Messages
    • Manage Junk Mail
    • Manage Your Mailbox

     

    3. Advanced Calendar Management

    • Manage Advanced Calendar Options
    • Create Calendar Groups
    • Manage Meeting Responses

     

    4. Advanced Contact Management

    • Edit an Electronic Business Card
    • Manage Advanced Contacts Options
    • Forward Contacts
    • Export Contacts

     

    5. Managing Activities by Using Tasks and Journal Entries

    • Assign and Manage Tasks
    • Record and Modify Journal Entries

     

    6. Sharing Workspaces with Others

    • Delegate Access to Mail Folders
    • Share Your Calendar
    • Share Your Contacts

     

    7. Managing Outlook Data Files

    • Back Up Outlook Items
    • Change Data File Settings

     

    Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.

    Private Training?

    Would you prefer to take a private Outlook course with one of our certified trainers?

    We offer Outlook training:

    From 1 to 100 delegates, On-site at your offices.

    Group rates, Flexible dates, Customised courses & Ongoing support for Adobe Outlook



    Virtual Classroom

    Live, Online instructor-led Outlook training.
    Flexible dates and times to suit. All taught in real time wherever you are to individuals or groups.


    Testimonials

    If you would like to see our Outlook Testimonials, please either contact us directly or view our client list and their experiences with our company.

    Microsoft Outlook courses
    OUTLOOK COURSE INFORMATION

    Which Outlook Course do I take?

    We offer 3 Outlook courses. A beginner, intermediate and advanced. Each is 1-day. Please read the course oulines above to determine which is best for you. We taking the advanced course if you are knowledgable of at least 70% of the beginner course.

    Microsoft Outlook Onsite Course Options

    Wherever your office is located, we can come to you and deliver a private custom Outlook course. The larger the group the bigger the discount. However we also offer Outlook training for individuals, either at your offices or your home.

    For on-site courses, you will need to have a computer with Outlook and if there are 3 or more delegates, a projection system is required for our Outlook instructor.

    Microsoft Outlook Public Courses

    Currently we offer Public Outlook courses in the Johannesburg, Cape Town, Durban, Gqeberha and Bloemfontein areas. We can however provide a private onsite course or of course an online Outlook course is also available

    Outlook Online Courses

    If you are unable to attend a public Outlook course, or simply prefer the convenience of an online course, these are regularly offered. For online Outlook courses you will need Outlook installed, an internet connection of 5MB/s or faster and a headset with a mic or use your laptop's built in mic and speakers. All Outlook course materials are provided digitally. The course is of course, live and fully interactive with engaging teaching.

    Microsoft Outlook Private Course

    Outlook users tend to use the product for specific purposes. We can tailor a course to meet your specific goals.

    What else should I learn after my Outlook course?

    Firstly, get the basics done. It is absolutely essential for you to have a good working knowledge of Outlook. More and more companies are demanding expertise in Outlook, whether it is formula’s, pivot tables or dashboard. Taking the Outlook level 2 and level 3 class is highly recommended.
    In addition to Outlook, most office users will use PowerPoint, Word and Outlook.

    It’s essential to know Outlook and taking an Outlook beginner course is the best way to start. What will certainly make a difference though, is your level of expertise in Outlook and knowledge of the other Microsoft products.

    Outlook training courses are available for all versions

    Whether you are using the most recent Outlook version, or earlier releases such as Outlook 2010,2013,2016 or 2019, our Outlook training courses will help you learn the tools you use. When attending a public Outlook course, we will use the most recent versions for your Outlook course. If you wish to use an older version of Outlook for your training, simply let us know and we will work with you on that version. Our Outlook instructors have been teaching and developing courses for over 15 years, and are happy to address questions and deliver training on all versions of Outlook.

    Outlook Training Courses from TTC

    Microsoft Outlook is installed on almost every device today. Computers, tablets and mobile devices. It is the most common spreadsheet used by over 500 million people and it is an office tool you can’t live without. Our instructors have been using and teaching Outlook for over 20 years. Whether you are a beginner or advanced we can assit you.

    Prerequisites for enrolling in Outlook public courses

    For the beginner course, no previous experience is required. For the intermediate and advanced Outlook courses, we recommend using Outlook for at least 3 months or having attended the beginner course. If you are not sure which level would benefit you, please have a look at the course descriptions for each level. Most of our classrooms, are equipped with Windows computers for use during your Outlook training class. If you are an Outlook mac user, you are welcome to bring your Mac with with you. It is strongly recommended that you have a personal installation of Outlook to use directly after your training

    Course materials for Outlook classes

    All delegates receive digital materials which are the official Microsoft training manuals. Our instructors may provide addtional training lessons and information especially for custom courses

    Outlook Certification Training

    These Outlook courses are the perfect preparation to become a Microsoft Office Specialist

    Outlook Class Reviews and Testimonials

    Outlook is used by almost every computer user. Simply put if you want to be employed or run your own business, knowledge of Outlook is imperative. We cannot show you all our clients and their reviews on our site, and you can view a sample by using this link, however if you contact us directly, we will be happy to put in you in touch with some of our students who have taken our Outlook courses.


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    Outlook World Class Instructors

    You can rely on the expertise of our Outlook instructors who have been teaching Outlook Training Classes over 15 years. Our trainers are developers too. It is essential to learn from professionals.

    Outlook Course Support

    When you attend our Outlook Training Course, all students receive class materials, a certificate on completion and 3 months support from our certified instructors.

    Your Outlook Course is Guaranteed

    We guarantee your Outlook Course and offer a full refund if you are not satisfied with your training experience. Just let us know within the first 2 hours of your Outlook class.