Training Managers to Train

1. The case for Manager-Led training

• Training benefits the organisation
• Training benefits employees
• Training new employees
• Training is part of effective supervision
• Managers routinely face situations requiring training
• The ability to train makes a better manager

2. Where training and learning meet

• Make change happen
• Workplace change and the ongoing need for training
• Three keys to adult learning
• Training at the intersection of attitude and knowledge
• Allowing for varied learning preferences
• Respecting diversity in the workplace
• The four steps of training

3. Define how the hob should be done

• Developing a position analysis
• Activity 1: Develop a list of tasks
• Activity 2: Define each task
• Activity 3: Determine required quality levels
• Activity 4: Design a job description
• Uses for a job description

4. Plan the Training

• The importance of planning
• Activity 1: Determine training objectives
• Activity 2: Develop a training plan
• Involving employees in training
• Choosing group or individual training
• Activity 3: Design a training lesson
• Collecting resource material
• Activity 4: Select the trainer(s)
• Activity 5: Prepare the trainee(s)

5. Present the training

• Identifying training methods
• Understanding on-the-job training
• Making on-the-job training effective
• Activity 1: Preparation
• Activity 2: Presentation
• Using visual aids
• Activity 3: Demonstration
• Activity 4: Follow-up

6. Evaluate the training

• Principles of training evolution
• Activity 1: Evaluate be measuring the results
• Activity 2: Provide follow-up coaching
• A final word

Training Methods

1. Using training methods: A Foundation

• The foundation for using training methods
• The learning cycle
• Adult learning principles

2. Preparing and using training methods

• Initial planning
• Selecting training Methods
• Adapting and writing exercises
• Copyright law
• Introduce, Conduct, and process training methods and activities
• Tackling your timing
• Evaluating methods and exercises

3. Seventeen training methods that work

• Method 1: Structured warm-up activities
• Method 2: The presentation
• Method 3: Reading materials
• Method 4: Demonstrations
• Method 5: Video and Films
• Method 6: Note-taking
• Method 7: Discussions
• Method 8: Questionnaires
• Method 9: The fishbowl
• Method 10: Case studies
• Method 11: In-basket and card sorts
• Method 12: Role plays
• Method 13: Role playing a case study
• Method 14: Games and other structured activities
• Method 15: Clinics
• Method 16: The critical incidents
• Method 17: Structured closure activities

50 One Minute Tips

1. Determine the needs

• Tip 1: Establish the time needed for training
• Tip 2: Define learner outcomes
• Tip 3: Keep your objectives in sequence
• Tip 4: Identify the parts of your objective
• Tip 5: Put the objectives in sequence
• Tip 6: Identify training needs

2. Prepare the training manual

• Tip 7: Write and easy-to-read training manual
• Tip 8: Keep it simple

3. Understand how adults learn

• Tip 9: Consider the basics
• Tip 10: Understand adult learners' differences
• Tip 11: Review your teaching methods
• Tip 12: Deal with frustrated learners
• Tip 13: Learning coping techniques
• Tip 14: Handle problem participants.

4. Prepare yourself for training

• Tip 15: Examine your attitudes
• Tip 16: Use a lesson plan
• Tip 17: Practice makes professional
• Tip 18: Improve your voice
• Tip 19: Use eye contact
• Tip 20: Become body aware
• Tip 21: Project credibility
• Tip 22: Think before you speak - Vocabulary
• Tip 23: Ask questions
• Tip 24: Respond to questions
• Tip 25: Prepare this Ten-step checklist
• Tip 26: Present from your notes
• Tip 27: Practice, practice. Practice
• Tip 28: Control your nervousness
• Tip 29: Consider your personal characteristics
• Tip 30: Apply characteristics of effective trainers

?5. Organise your presentation

• Tip 31: Plan your introduction
• Tip 32: Plan the body of your presentation
• Tip 33: Choose an ordering system
• Tip 34: Plan the closing of your presentation

6. Deliver your presentation

• Tip 35: Put the trainee at ease
• Tip 36: Observe trainees' progress
• Tip 37: Follow up as necessary
• Tip 38: Use "Show and tell"
• Tip 39: Involve the participants
• Tip 40: Play games
• Tip 41: use a variety of teaching methods

7. Arrange the room

• Tip 42: Make the room arrangement learner friendly
• Tip 43: Use this training room set-up form

8. Select a variety of media

• Tip 44: Use a variety of training aids
• Tip 45: Choose appropriate training aids
• Tip 46: Use aids to support specific objectives
• Tip 47: Organise your audio-visuals
• Tip 48: Take care of personal items
• Tip 49: Arrive one hour early
• Tip 50: Put on a smile and have fun!
• Developing a personal action plan