Microsoft Emotional Intelligence training courses - instructor led and certified - Johannesburg, Sandton, Cape Town, Pretoria, Durban, Port Elizabeth, Bloemfontein, Midrand, East rand, Fourways

Course Description

Emotional Intelligence Works will help you improve relationships in business and social settings, stop wasting time and energy on negative emotions, manage emotions and communicate intelligently, and increase flexibility, enthusiasm, and teamwork. Emotionally "unsmart" people undermine their own happiness and success by wasting time on personality conflicts, complaining, and losing self-control when faced with tense and stressful situations. Learning the techniques to manage your reactions and raise your level of emotional intelligence will result in more positive and constructive relationships, and a more satisfying and productive life.

Target Audience

Anyone who interacts with anyone else daily.

Sorry, we currently do not have any Emotional Intelligence Workss scheduled at this time. Please contact us to see if we can put one on the schedule for you.

COURSE OUTLINE

1. "Think Smart" Strategies

Making the Choice to Think Wisely
Strategy 1: Self-Awareness Skills
Self-Awareness Skill Builder 1: Understand your Brain
Self-Awareness Skill Builder 2: Hear Yourself think
Self-Awareness Skill Builder 3: Stop Responding Automatically
The STEP Model
Motivators and Warning Signs
Use a New Mental Script
Strategy 2: Optimistic Thinking
Optimism Builder 1: Determine How Optimistic or Pessimistic You Are
Optimism Builder 2: Talk to yourself Differently
Optimism Builder 3: See Meaning in Your Work
Optimism Builder 4: Care for Yourself and Others
"Think Smart" Summary

2. "Be Smart" Strategies

The Three Keys
Strategy 1: Social Skills
Social Skill Builder 1: Expand Your Emotional Vocabulary
Social Skill Builder 2: Improve Your Listening Skills
Social Skill Builder 3: Adapt to the Communication Needs of Others
Strategy 2: Emotional Control
Emotional Controller 1: Keep Your Brain Engaged
Emotional Controller 2: Prepare a Script to handle Angry People
Emotional Controller 3: Confront Negators
Emotional Controller 4: Build Up Your Energy
Strategy 3: Flexibility
Flexibility Enhancer 1: Use Your Energy Wisely
Flexibility Enhancer 2: Change Yourself
Flexibility Enhancer 3: Focus on Positives
Flexibility Enhancer 4: Explore Options to Solve Problems
"Be Smart" Summary

3. "Work Smart" Strategies

Six Strategies for Smart Organizations
Strategy 1: Practice Organizational Self-Awareness
Strategy 2: Develop Social Skills
Social Skills Builder 1: Use "Emotions-On" Training
Social Skills Builder 2: Have a Positive Relationship with the Learner
Social Skills Builder 3: Connect Learning to Doing
Strategy 3: Foster Optimism
Optimism Raiser 1: Connect the Present to the Future
Optimism Raiser 2: Assess Level of Optimism versus Pessimism
Strategy 4: Encourage Flexibility and problem Solving
Flexibility Skill Builder 1: Imagine the Future
Flexibility Skill Builder 2: Use Problem Solving Guidelines
Strategy 5: Model and Encourage Emotional Control
Emotional Controller 1: Foster Civility
Emotional Controller 2: Develop Civil Guidelines
Strategy 6: Support Teamwork
High-Performance Team Builder 1 : Harmonize Input
High-Performance Team Builder 2: Raise Passion
High-performance Team Builder 3: Build Energy at Team Meetings
"Work Smart" Summary

Private Training?

Would you prefer to take a private Emotional Intelligence course with one of our certified trainers?

We offer Emotional Intelligence training:

From 1 to 100 delegates, On-site at your offices.

Group rates, Flexible dates, Customised courses & Ongoing support for Adobe Emotional Intelligence

Which Emotional Intelligence Course do I take?

We offer 2 Emotional Intelligence courses. A beginner, intermediate and advanced. Each is 1-day. Please read the course outlines above to determine which is best for you. We recommend taking the next level course if you are knowledgable of at least 70% of the beginner course.

Microsoft Emotional Intelligence Onsite Course Options

Wherever your office is located, we can come to you and deliver a private custom Emotional Intelligence course. The larger the group the bigger the discount. However we also offer Emotional Intelligence training for individuals, either at your offices or your home.

For on-site courses, you will need to have a computer with Emotional Intelligence and if there are 3 or more delegates, a projection system is required for our Emotional Intelligence instructor.

Microsoft Emotional Intelligence Public Courses

Currently we offer Public Emotional Intelligence courses in the Johannesburg, Cape Town, Durban, Gqeberha and Bloemfontein areas. We can however provide a private onsite course or of course an online Emotional Intelligence course is also available

Emotional Intelligence Online Courses

If you are unable to attend a public Emotional Intelligence course, or simply prefer the convenience of an online course, these are regularly offered. For online Emotional Intelligence courses you will need Emotional Intelligence installed, an internet connection of 5MB/s or faster and a headset with a mic or use your laptop's built in mic and speakers. All Emotional Intelligence course materials are provided digitally. The course is of course, live and fully interactive with engaging teaching.

Microsoft Emotional Intelligence Private Course

Emotional Intelligence users tend to use the product for specific purposes. We can tailor a course to meet your specific goals.

What else should I learn after my Emotional Intelligence course?

Firstly, get the basics done. It is absolutely essential for you to have a good working knowledge of relational databases and Emotional Intelligence. If you organization is using large amounts of data, you should consider moving to Microsoft SQL Server or MYSQL. If Emotional Intelligence can handle all your data needs then taking the Emotional Intelligence level 2 and level 3 courses is highly recommended.

Emotional Intelligence training courses are available for all versions

Whether you are using the most recent Emotional Intelligence version, or earlier releases such as Emotional Intelligence 2010,2013,2016 or 2019, our Emotional Intelligence training courses will help you learn the tools you use. When attending a public Emotional Intelligence course, we will use the most recent versions for your Emotional Intelligence course. If you wish to use an older version of Emotional Intelligence for your training, simply let us know and we will work with you on that version. Our Emotional Intelligence instructors have been teaching and developing courses for over 15 years, and are happy to address questions and deliver training on all versions of Emotional Intelligence.

Emotional Intelligence Training Courses from TTC

Microsoft Emotional Intelligence is installed on most windows PC's where databases are required in small office environments. It is the least expensive and most Emotional Intelligenceible Database for windows. Our instructors have been using and teaching Emotional Intelligence for over 20 years. Whether you are a beginner or advanced we can assit you.

Prerequisites for enrolling in Emotional Intelligence public courses

For the beginner course, no previous experience is required. For the intermediate and advanced Emotional Intelligence courses, we recommend using Emotional Intelligence for at least 3 months or having attended the beginner course. If you are not sure which level would benefit you, please have a look at the course descriptions for each level. Most of our classrooms, are equipped with Windows computers for use during your Emotional Intelligence training class. If you are an Emotional Intelligence mac user, you are welcome to bring your Mac with with you. It is strongly recommended that you have a personal installation of Emotional Intelligence to use directly after your training

Course materials for Emotional Intelligence classes

All delegates receive digital materials which are the official Microsoft training manuals. Our instructors may provide addtional training lessons and information especially for custom courses

Emotional Intelligence Certification Training

These Emotional Intelligence courses are the perfect preparation to become a Microsoft Office Specialist

Emotional Intelligence Class Reviews and Testimonials

Microsost Emotional Intelligence is used by many small businesses. We will be happy to put in you in touch with some of our clients who have taken our Emotional Intelligence courses.

Emotional Intelligence Courses